Sign in as the Billing Owner here and click change, then confirm the cancellation of the account within the pop-up window.Īfter you deactivate a Carbonite Safe or Carbonite Safe Backup Pro subscription, you can continue to use existing features until the expiration date.
Sign in here and click turn auto-renew off for each backup subscription you want to cancel. Please follow the instructions for your Carbonite plan to cancel your account.